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Home  »  Resource Center  »  ICT Accessibility Company Profiles  »  Companies - Amazon


Company size: 33,700

Key product/service items: Amazon.com is an online retailer. The company offers a range of products and services through its trademark e-commerce site, amazon.com. The products offered by the company include merchandise purchased for resale and products offered by third party sellers. The company also manufactures and sells the Kindle e-reader.

Accessibility website overview: Amazon’s accessibility website details the company’s accessibility resources including internet optimization for mobile devices and screen as well as Kindle features.

Key statements on ICT product and service accessibility: Amazon is always looking for ways to improve usability of the site for its customers, including those with disabilities. The company currently has several features available to improve the Amazon experience for customers with disabilities.

Key areas of accessibility work: Amazon offers optimized accessibility in web access for screen readers and mobile devices. Kindle for PC also has an accessibility plugin for Windows PCs that make Kindle books easier to read for blind and visually impaired consumers.

Company accessibility website: http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=200259430

Accessibility webpage for Amazon Kindle (eReader): http://www.amazon.com/gp/help/customer/display.html?nodeId=201303820

Contact information:

Amazon.com, Inc.
410 Terry Avenue North
Seattle, Washington 98109 5210
Telephone: +1-206-266-1000
Email: https://www.amazon.com/gp/help/customer/contact-us/179-3203157-2778259?ie=UTF8&language=en_US&nodeId=200259430&ref_=cu_si_noauth&skip=true