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Home  »  Resource Center  »  ICT Accessibility Company Profiles  »  Companies - BlackBerry


Company size: 17,000 employees

Key product/service items: Research In Motion (RIM) designs, manufactures and markets wireless solutions for the worldwide mobile communications market. The company supports multiple wireless network standards by developing integrated hardware, software and services. RIM also provides platforms and solutions for seamless accessing information, including e-mail, voice, instant messaging, short message service (SMS), internet and intranet-based applications and browsing.

Accessibility website overview: Research In Motion’s accessibility section is a comprehensive listing of accessibility solutions for a range of disabilities and also details the name and function of products and services available for BlackBerry users, including alliances with third party accessibility app providers and services.

Key statements on ICT product and services accessibility: In our global society, access to information is important to people of all abilities. BlackBerry accessibility solutions are designed to empower our customers by improving the ways in which BlackBerry smartphones and the BlackBerry Playbook tablet address your unique sensory, physical and cognitive needs. Our innovative smartphone and tablet features, as well as third-party solutions from BlackBerry Alliance partners, help you stay in touch with the people and information that matter.

Key areas of accessibility work:

Hearing Solutions: BlackBerry accessibility solutions have made it possible for customers with different hearing abilities to access information and communicate on BlackBerry smartphones

Mobile CapTel: Now you can see exactly what’s being said. The Mobile CapTel app from Hamilton Relay provides captioning directly on your BlackBerry smartphone screen as you place and receive calls through your headset.

IP Relay Services: Take advantage of several BlackBerry Alliance Partners’ IP Relay Services so you can place calls via text-based messaging to family and business instantly. Free downloads available at the BlackBerry App World storefront.

Vision Solutions: BlackBerry accessibility solutions for smartphones help make retrieving important information simple and intuitive. With BlackBerry® Screen Reader, access your BlackBerry® smartphone using text-to-speech technology (available for download on select BlackBerry® Curve™ smartphones.)

Cognitive Solutions: BlackBerry accessibility solutions for your device offer intuitive features that are designed to make even the simple tasks – like placing a call and sending a text message – that much easier.

Company accessibility website: http://blackberry.com/accessibility 

Contact information:
295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8
Tel: +1-519-888-7465
Fax: +1-519-888-7884
Contact Form: http://us.blackberry.com/contact/