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Home  »  Resource Center  »  ICT Accessibility Company Profiles  »  Companies - Verizon

Verizon Communications Inc

Company size: 193,900 employees

Key product/service items: Verizon Communications is engaged in providing wireless and wired communications services, including voice, network access, broadband data and video services, and global internet protocol (IP) networks.

Accessibility website overview: Verizon’s accessibility website includes information on accessible devices, mobile OS features, and new service options for the hearing impaired.

Key statements on ICT product and services accessibility: Verizon embraces a set of Universal Design Principles to make all of our technology accessible to the broadest possible range of users.

Key areas of accessibility work:
  • Big button wireless phones
  • Voice Commands and Menu readouts on the majority of our devices,
  • Larger menu fonts and keypads on select devices,
  • Simple 411 Assistance for customers who are blind, have low vision, a dexterity disability, or a cognitive disability
  • Video services including Videophone, FaceTime for the iPhone 4, iPhone 4S and iPad2, and
  • A host of messaging and chat-without-talking applications and services
  • FiOS TV accessible media guides
  • New nationwide text only plans for deaf professionals
Company accessibility website: http://responsibility.verizon.com/accessibility/
Contact information:
Verizon Communications Inc.
140 West Street, 29th Floor
New York City
New York 10007
Tel: 1-212-395-1000
Email: http://www22.verizon.com/support/smallbusiness/contactus.htm