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Smart Cities for All



Smart Cities for All, a Global Strategy for Digital Inclusion proposed by G3ict and World Enabled.

In June of 2016, G3ict and World Enabled launched the Defining Accessible Smart Cities initiative to understand how Information and Communication Technologies (ICT) are being made available to persons with disabilities in Smart Cities.

The G3ict and World Enabled initiative included three separate data gathering strategies: a survey of more than 250 Global Experts, a series of roundtable discussions in global Smart Cities (Barcelona, London, Quito, New York, and San Francisco), and one-on-one interviews with numerous Smart City program managers and technologists. 

This vision document outlines six key interrelated strategies that can address the barriers and priority steps identified by global experts to support more accessible Smart Cities.

e-Accessibility in a Connected World



This G3ICT White Paper picks up and builds on the topics addressed at the 10th European e-Accessibility Forum, held on 30 May 2016 at the Cité des Sciences in Paris. e-Accessibility in a Connected World is a G3ict Business Case White Paper Series published in March 2017.

This White Paper explores such topics as:

  • The potential of the IoT to bridge the digital divide
  • How dialogue can be instigated between e-Accessibility stakeholders and industry to ensure that all IoT components are born accessible
  • Practical examples of how the IoT can and will improve the lives of disabled and elderly people
  • How e-Accessibility stakeholders can tackle security and privacy issues and install trust among disabled and elderly users
  • The need for standards to ensure that IoT solutions are accessible, robust and interoperable.

Tapping into Hidden Human Capital: How Leading Global Companies Improve their Bottom Line by Employing Persons with Disabilities

Tapping into Hidden Human Capital: How Leading Global Companies Improve their Bottom Line by Employing Persons with Disabilities
From large organizations with a global footprint to entrepreneurs with a few employees, attracting and retaining the right talent is the most critical success factor for their business. And as the pace of change, competitive pressures and turnover of critical human resources create new challenges every day, an untapped and often overlooked resource are employees with disabilities, whose skills, organizational commitment and positive impact on their work environment far outweigh the small costs, if any, of accommodating them. Published by G3ict, May 2016.
More Information:
 
Tapping into Hidden Human Capital: How Leading Global Companies Improve their Bottom Line by Employing Persons with Disabilities is an outstanding compendium of practical solutions for all employers by Debra Ruh, an entrepreneur with a wealth of experience in hiring persons with disabilities. It brings evidence of the benefits of employing persons with disabilities and shows step-by-step how to successfully do so.
 

Price:       19.95 USD
Shipping: Additional

e-Accessible Knowledge



This G3ICT White Paper picks up and builds on the topics addressed at the 9th European e-Accessibility Forum, held on 8 June 2015 at the Cité des Sciences in Paris. e-Accessible Knowledge is a G3ict Business Case White Paper Series published in March 2016.

Disparities in capacity to access and use knowledge can greatly hinder the development of an inclusive society and become a significant source of inequality. This G3ict White Paper presents and discusses:
  • The need for customizable educational environments which adapt to diverse learning styles, abilities, preferences, and needs;
  • The importance of working with existing international standards that are accessible, interoperable, sustainable and recognized by industry;
  • How accessible content, learning environments and assessment methods can benefit all students, regardless of disabilities or learning differences.
  • How existing legislation can be used to challenge some of the mainstream technology and content vendors who fail to provide integrated access to their products and services.

Making Your Organisation's Information Accessible for All: Implementing the Guidelines for Accessible Information



Accessible information is understood as information provided in formats that allow every user and learner to access content ‘on an equal basis with others’ (Article 9, United Nations Convention on the Rights of Persons with Disabilities – UNCRPD). Published by the the European Agency for Special Needs and Inclusive Education in 2015.

This guide has been produced for organisations that wish to provide accessible information both in the education sector and more widely. It should be used in conjunction with the Guidelines for Accessible Information (the Guidelines) and is one of the outcomes of the ICT for Information Accessibility in Learning (ICT4IAL) project. Editor: Marcella Turner-Cmuchal, European Agency for Special Needs and Inclusive Education.

Zero Project Report 2016: Education and Information & Communication Technologies



This report covers innovations in inclusive schools, universities, learning materials, and vocational- educational training highlighted through social indicators, innovative practices and policies based on Article 24 of the UN CRPD on Education. Published by Essl Foundation in January 2016.

As the final year of the Zero Project’s four-year cycle, in 2015–2016 the Project has focused on Article 24 (Education) of the United Nations Convention on the Rights of Persons with Disabilities but this Report also addresses elements of Article 5 (Equality and Non-discrimination), Article 7 (Children), Article 27 (Work and Employment, particularly vocational and educational training), and Article 31 (Statistics). In the research on Innovative Practices and Policies, Article 9 (Accessibility) was also included, with a particular focus on information and communication technology (ICT).

Informe Sobre un Modelo: De Politica de Las TIC en Materia de Accesibilidad (Spanish)



This report is designed as a tool for national policy-makers and regulators to create their own ICT accessibility policy frameworks. The report was prepared in cooperation with G3ict under the supervision of the ITU Telecommunication Development Bureau (BDT) Special Initiatives Division | Spanish version published in November 2014.

El presente Informe de la Unión Internacional de Telecomunicaciones ha sido preparado en cooperación con G3ict, la Iniciativa mundial para tecnologías de la información y la comunicación inclusivas, con la supervisión de la División de Iniciativas Especiales de la Oficina de Desarrollo de las Telecomunicaciones de a UIT.
 
The report includes six modules focusing on different aspects of ICT accessibility (amendments to the existing ICT legal framework, public ICT access, mobile communications, television/video programming and public procurement of accessible ICTs) so that countries can prioritize implementation. In all modules the approach is to develop national policies in consultation with persons with disabilities. Lead Authors: ITU expert Mandla Msimang was the lead author of this report, with contributions of Axel Leblois, Founder and Executive Director of G3ict and Susan Schorr, Head, Special Initiatives Division, ITU. G3ict experts Dónal Rice and Clas Thorén authored the model accessible ICT public procurement policy framework module.  
 

The Internet of Things: Understanding the Issues and Challenges of a More Connected World



The Internet of Things promises to offer a revolutionary, fully connected “smart” world as the relationships between objects, their environment, and people become more tightly intertwined. Yet the issues and challenges associated with IoT need to be considered and addressed in order for the potential benefits for individuals, society, and the economy to be realized.

This overview document is designed to help the Internet Society community navigate the dialogue surrounding the Internet of Things in light of the competing predictions about its promises and perils. Five key IoT issue areas are examined to explore some of the most pressing challenges and questions related to the technology. These include security; privacy; interoperability and standards; legal, regulatory, and rights; and emerging economies and development. Published by the Internet Society in October 2015.
 

 

CRPD Implementation: Promoting Global Digital Inclusion through ICT Procurement Policies & Accessibility Standards



Stakeholders in the global disability movement view public procurement as an important tool for digital inclusion and implementing the Convention on the Rights of Persons with Disabilities (CRPD).

In response to this need, G3ict has begun an effort to convene diverse stakeholders from civil society, government, standards bodies, and industry to understand more clearly the impact of inclusive ICT procurement and to explore strategies to support broader adoption globally of these policies and related accessibility standards.
 
Through a series of international roundtable discussions and expert interviews in June of 2015, G3ict explored success stories, challenges to address, need for capacity and knowledge, and insights into the building blocks that can pave the way for inclusive public procurement and accessible ICT standards around the world. This white paper brings together the insights gained through these discussions. The G3ict Policy White Paper Series researches innovative policies and documents programs and good practices promoting ICT accessibility solutions among States Parties to the Convention on the Rights of Persons with Disabilities and International Organizations.
 
A Policy White Paper Series Published by G3ict in October 2015.
 
» View related event - IAAP Access 2015 Conference (October 21-23), Henderson, Nevada

GAATES Toolkit: Key Indicators of Accessibility - Reporting on the UN CRPD



“This report was initiated and funded by The Delta Centre at the Norwegian Directorate for Children, Youth and Family Affairs”. The objective of the report was to develop a toolkit that identifies key indicators on Universal Design and Accessibility in a national and international context. Published by GAATES in June 2015.

The toolkit serves to inform States Parties and is a model for signatories to the UNCRPD. Additionally, it fosters a higher level of understanding of accessibility and universal design around the world. The toolkit identifies a set of indicators that may be relevant when the signatories compile their reports to the UN on development in the area of universal design, in accordance with their obligations to UNCRPD, especially Article 9 on Accessibility. It provides an overview of accessibility/universal design indicators and measures that have been reported on by signatories to the CRPD.

Internet of Things: New Promises for Persons with Disabilities



Recent developments in both networks and devices are enabling a much greater range of connected devices and Internet of Things (IoT) functionalities. This paper explores the impact of the IoT on persons with disabilities. A G3ict Business Case White Paper Series researched in cooperation with AT&T | Published in July 2015. Accessible PDF provided by BarrierBreak.

The Internet of Things opens new opportunities for persons with disabilities and seniors, giving them an unprecedented control on their environment. Home automation already provides tools for more independent living, and new applications appear on the market for health care, transportation, education and employment. In the years to come, standardization, security and privacy will have to be addressed by industry, government and users.

» Order a hard copy

» Press Release

» Available in Russian (download PDF, 700 KB)
 

 

User-Driven e-Accessibility



This G3ICT White Paper picks up and builds on the topics addressed at the 8th European e-Accessibility Forum, held on 31 March 2014 at the Cité des Sciences in Paris. Over 200 professionals, association members and scholars from around the world gathered on this occasion to discuss “User-driven e-Accessibility”. This is a G3ict Business Case White Paper Series published in April 2015. Document accessibility courtesy BarrierBreak, India.

This G3ict White Paper presents and discusses:
  • Real life case studies in which users are helping to shape and improve accessible ICT products and services;
  • The crossover between usability and accessibility and how UX practitioners, web designers, developers and their clients can ensure an optimum experience for all users;
  • How user-centric methodologies have the potential to enhance user experience by tailoring presentation, content and functionality to each individual user;
  • Examples of intelligent web service applications that empower users by allowing them to collect, enhance and share information tailored to their interests and to their needs;
  • How existing and planned legislation at both national and European level will help to ensure that all users have access to information, products and services on an equal footing.

Accessibility In Transition: From Remediation to Born Accessible in Post-Secondary Education



This paper examines the evolution of accessibility from the analog to the digital era, and the different frameworks supporting accessibility. A model framework is presented that encompasses accessibility for education in the digital era. Presented by AMAC Accessibility Solutions and published by G3ict in May 2015.

Information and communication technologies (ICT) have always played an integral role in empowering persons with print-related disabilities to participate and succeed in post-secondary education. The ubiquitous availability of new digital materials also ushered in a new era of accessibility. For the first time, instructional materials could be made accessible from inception, potentially removing constraints of timeliness and capacity.

Inclusive Financial Services for Seniors and Persons with Disabilities: Global Trends in Accessibility Requirements



This report highlights the organizational and process adjustments needed to ensure a culture of accessibility in the financial services and banking sector, as well as the importance of improving the user experience, managing accessibility compliance, and creating an inclusive workplace environments in this sector. G3ict Best Practices White Paper Series, researched in cooperation with The Center for Internet and Society, India | Published by G3ict in February 2015. Document accessibility courtesy BarrierBreak, India.

The financial services sector is faced with the need to transform operations while providing truly exceptional customer experiences to persons with disabilities. By offering an online experience through any device personalized to individual needs, preferences and abilities, organizations can ensure they are reaching the broadest base of the population, especially the “unbanked” and “underbanked,” to enhance interactions and improve sales opportunities. The report serves as a useful benchmarking source
for governments and advocates based on its review of existing financial services and banking solutions already implemented around the world.
 

The Future is Inclusive: How to make International Development Disability-Inclusive



People living with disabilities in low-income countries are the world's poorest people. Of the billlion people with disabilities worldwide, 80% are in developing countries and within those countries, they are generally among the poorest and most excluded. But until recently, women, men, girls and boys with disabilities have remained largely on the margins of global development actions. Published by CBM UK | April 2015.

In 'The Future is Inclusive: How to make International Development Disability-Inclusive', CBM shares its experiences of implementing disabillity-inclusive development and what has been learned from them. The publication is the first of a series on disability-inclusive development, aimed at people working in the development and disability sector, professionals, partners and policy-makers, as well as anyone interested in the work of CBM and disability-inclusive development.

Egypt’s Model Policy for Accessible Education: Implementation of Accessible Information and Communications Technology in Education



Accessible Information and Communication Technologies (ICTs) are indeed key enablers of education, innovation and new employment opportunities for persons with disabilities. This report was prepared by Debra Ruh and published by G3ict in March 2015.

ICTs can be a valuable tool for learners with disabilities who are vulnerable to the digital divide and exclusion from educational opportunities. Inclusive ICTs can improve their quality of life by increasing participation and reducing social exclusion.

PhoneGap/Cordova: A Key to Apps Portability for All Users



As adoption of smart mobile devices becomes more mainstream, app developers face the increasingly crucial task of designing mobile browsers that are accessible, user-friendly and adaptable to any mobile operating system. This is a G3ict White Paper Business Case Series, researched in cooperation with Adobe Systems, Inc | Published by G3ict in February 2015.

Mobile devices require built-in accessibility support similar to what can be found on PCs. This report highlights the features of Adobe PhoneGap, a free and open source framework that allows developers to create mobile apps using standardized web APIs for cross-platform development. The PhoneGap Mobile Accessibility Plugin that this white paper specifically focuses on, works by providing developers access to each mobile device’s built-in accessibility features, allowing them to build apps that can be compiled to run on any given operating system.

 
 

Related Resouces

 

Enabling Access for Persons With Disabilities to Higher Education and Workplace: Role of ICT and Assistive Technologies



The enrollment percentages of children with disabilities into the primary and secondary education systems in India are extremely low. The challenges are many – the lack of accessible facilities, accessible lesson content, sensitive teachers who are competent to deal with their physical, intellectual and emotional needs, and inclusive assessment methodologies are top-of-the-line issues. These contribute to a huge drop out rate for the already minuscule percentage of children with disabilities who manage to get to school in the first place.

This journal is a voice from across the nation and outside, in three broad areas: ˜
  • Crucial difference between existing educational environments and inclusive/enabling ones;˜
  • Understanding what it means to ensure equal access, be sensitive to student needs, and redefine how we build educational environments;˜
  • How can Indian campuses become inclusive to be globally competent and competitive.

Model ICT Accessibility Policy Report



This report is designed as a tool for national policy-makers and regulators to create their own ICT accessibility policy frameworks. The report was prepared in cooperation with G3ict under the supervision of the ITU Telecommunication Development Bureau (BDT) Special Initiatives Division | Published in November 2014. Accessibility of PDF report checked and edited by BarrierBreak (www.barrierbreak.com).

The report includes six modules focusing on different aspects of ICT accessibility (amendments to the existing ICT legal framework, public ICT access, mobile communications, television/video programming and public procurement of accessible ICTs) so that countries can prioritize implementation. In all modules the approach is to develop national policies in consultation with persons with disabilities. Lead Authors: ITU expert Mandla Msimang was the lead author of this report, with contributions of Axel Leblois, Founder and Executive Director of G3ict and Susan Schorr, Head, Special Initiatives Division, ITU. G3ict experts Dónal Rice and Clas Thorén authored the model accessible ICT public procurement policy framework module.  
 
» View Spanish version of the report.
» View French version of the report.
» View Arabic version of the report.
» View Chinese version of the report.
» View Russian version of the report.
 

Convention on the Rights of Persons with Disabilities, Assistive Technology and Information and Communication Technology Requirements: Where Do We Stand On Implementation?



This article presents 2013 data from a survey provided by G3ict and Disabled People's International (DPI). Authors: Martin Gould, Axel Leblois, Francesca Cesa Bianchi, and Viviana Montenegro | Published November 2014 in the Disability and Rehabilitation Assistive Technology Journal.

The paper answers the question, ‘‘Where do we stand on the implementation of CRPD provisions as relates to ATs and ICTs?’’ It presents a subset of data from the 2013 edition of the Progress Report. The subset of data reflects the degree to which key dispositions of the CRPD on ATs and ICTs are actually enacted by respondent countries – with a particular emphasis on low resource countries – in local laws, policies and regulations and their actual impact.

The Accessibility of Cloud Computing - Current and Future Trends



For people with disabilities, the cloud has the potential to offer more than the sum of its parts. The cloud promises an always-on, always-accessible environment. Published in August 2014 by Media Access Australia.

The reality of the future remote workplace, which provides greater flexibility and adaptability for organisations, will need to properly engage people with a disability as employees, particularly as the workforce ages and age-related disability has an impact. As the cloud grows and more competition is injected into the market, accessibility becomes a major issue to ensure both a level-playing field and proper coverage of the market.

WSIS+10 Review and Strategic Directions for Building Inclusive Knowledge Societies for Persons with Disabilities



This report has been commissioned in the context of the approaching deadline of 2015 for the MDG (Millennium Development Goals) as defined by the United Nations General Assembly to assess the progress of actions initiated after the first and second WSIS (World Summit on Information Society) to promote the digital inclusion of persons with disabilities and to provide policy recommendations. Published by UNESCO | February 2013.

The objective of this report is to review the current status, analyze trends and emerging innovations in connection to the use by persons with disabilities of Information and Communication Technologies (ICTs) to access information and knowledge, and to formulate recommendations that will help UNESCO and other partners in shaping its strategy.

Model Policy for Inclusive ICTs in Education for Persons with Disabilities



The publication has been drafted by Amanda Watkins of the European Agency for Special Needs and Inclusive Education (www.european-agency.org) with the technical support of Axel Leblois of G3ict, on previous work from UNESCO and G3ict, as well as information collected during the World Summit on the Information Society (WSIS) +10 Review Event, February 2013, in particular the working group meetings “Towards WSIS+10 and Beyond: Inclusion of Persons with Disabilities in Knowledge Societies”, cohosted by UNESCO and G3ict.

This document presents a Model Policy for Inclusive Information and Communication Technologies (ICTs) in Education for Persons with Disabilities. The focus is upon the use of ICTs to support the implementation of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD, 2006), specifically:
  • Article 9: Accessibility;
  • Article 21: Freedom of Expression and Opinion, and Access to Information;
  • Article 24: Inclusive Education.

Developing e-Accessibility as a Professional Skill



This white paper follows discussions from the 7th European e-Accessibility Forum organized by the Association BrailleNet and Universcience in Paris, France, on March 18, 2013. A G3ict Business Case White Paper Series | Published March 2014

The role of industry specialists and policymakers is paramount in fostering e-Accessibility as a professional skill. Governments and organizations wishing to see increased levels of e-Accessibility will need to act decisively to ensure professionals have access to quality educational resources.

Third Party Captioning and Copyright: G3ict Policy White Paper



The past 70 years have brought a renaissance in the delivery of video programming. Accordingly, the need for third-party captioning has grown exponentially. Third parties are increasingly interested in adding captions to video programming to which they don’t hold the copyright. However, they also face potential liability for infringing the copyright of video creators. A G3ict Policy White Paper | Author: Blake E. Reid | Published March 2014, under a Creative Commons Attribution-ShareAlike 4.0 International License.

This paper aims to take stock of this critical moment for captioning. It begins with an overview of closed captioning laws and regulations. It then turns to the potential legal conflicts between captioning and copyright law. It considers potential drivers behind the conflict, closing with an analysis of potential solutions including contracts, fair use, and legislation.
 

Zero Project Report 2014: International Study on the Implementation of the UN Convention on the Rights of Persons with Disabilities



Our mission is working for a world with zero barriers. Worldwide, the Zero Project finds and shares models that improve the daily lives and legal rights of all persons with disabilities. The focus of the year 2014 is accessibility.

The 20 indicators from the 'Convention Questionnaire' measure the implementation of some of the most important rights (articles) of the UN CRPD. Analyse the answers of experts in currently 132 countries, shown on world maps.
 
Also see: CRPD 2013 ICT Accessibility Progress Report - researched by G3ict and DPI | Download Report.

Convention on the Rights of Persons with Disabilities: G3ict's 2013 ICT Accessibility Progress Report - Survey Conducted in Cooperation with DPI



A G3ict-DPI Report Assessing the Degree of Compliance of States Parties with the ICT Accessibility Provisions of the Convention on the Rights of Persons with Disabilities. PDF Version (1 MB) | Third edition 2013

The CRPD 2013 ICT Accessibility Progress Report includes the latest data on 76 countries representing 81 percent of the World Population. 57 data points are monitored, measuring countries commitments, capacity to implement and actual results in ICT accessibility across the main areas of digital contents, applications and services.

The report offers disability advocates, governments, civil society and international organizations - monitoring the progress of the implementation of the Convention by States Parties - a unique benchmarking tool that collects data on country laws, policies, and programs pertaining to accessible and assistive Information and Communication Technologies (ICTs) around the globe.  All results are available cross-tabulated by region, level of income per capita of Human Development Index to facilitate benchmarking by advocates and policy makers.

»  Download a PDF Version | Order a hard copy

 

Putting e-Accessibility at the Core of Information Systems: Russian Version



This white paper follows discussions from the 6th European e-Accessibility Forum organized by the Association BrailleNet and Universcience in Paris, France, on March 26, 2012. This is a Business Case White Paper Series published by G3ict in March 2013. The Russian translation is courtesy UNIC Moscow.

This G3ict White Paper presents and discusses
• The notion that e-accessibility must no longer be approached as an afterthought but rather as a core component of information systems with the potential to increase business and performance;
• The importance of widely recognized standards and technical guidance;
• The need for industry leaders to rise to the challenge and provide all stakeholders, from designers to end users, with the necessary tools and training to make e-accessibility feasible in large organizations;
• The means to design, build and distribute accessible products and services; and
• The importance of implementing accessibility in the day-to-day activities of digital content and service providers.

Equal Right, Equal Opportunity - Inclusive Education for Children with Disabilities



Inclusive education can raise the quality bar across education systems, by using strategies that cater for naturally diverse learning styles of all students, whilst accommodating the specific learning needs of some students. Published by Global Campaign for Education and Handicap International, December 2013

When a disabled child does get the opportunity to receive a quality education, doors are opened. This enables them to secure other rights throughout their lifetime, fostering better access to jobs, health and other services. For education to play this role as ‘an
enabling right’, it must be of high quality, available equitably, built to tackle discrimination and allow each child to flourish according to their own talents and interests.

Disability Inclusive Community Based Disaster Risk Management: A Toolkit for Practice in South Asia



This toolkit has been designed for use by disaster risk management practitioners and policy makers who wish to understand more about how to make community based disaster risk management inclusive of persons with disabilities. Its content is based on knowledge and practices gathered from our work in Afghanistan, Bangladesh, India, Nepal and Sri Lanka. Published by Handicap International, 2012.

The Toolkit establishes the rationale for inclusion, the challenges and opportunities which exist in implementation and provides technical advice and tools for putting theory into practice. It aims to be a point of reference to be used during policy and project development, as well as a tool to support good practice in implementation. It is not expected that users will have prior knowledge of disability, although familiarity with disaster risk management at community level is necessary as the document does not seek to repeat information about CBDRM found elsewhere.

Access to Readiness Coalition: Southern California Wildfires After Action Report 2008



This After Action Report (AAR) highlights many disaster response and recovery areas of specific and significant concern to the diverse disabilities communities in California. Published by the Center for Disability Issues and the Health Professions, September 2008

It documents the experiences of people with disabilities and individuals with access and functional needs. The areas covered include:
• cross cutting issues,
• communication access,
• mass care and shelter,
• evacuation and transportation,
• role nongovernmental provider and advocacy
organizations in disaster response,
• long term care facilities,
• training and exercise programs.

Building Resilient Communities: Risk Management and Response to Natural Disasters through Social Funds and Community-Driven Development Operations



This guide introduces the concepts and components of Community Based Disaster Risk Management (CBDRM) and their key relationship to the achievement of the development and poverty reduction objectives of the World Bank. Published by The World Bank.

The Toolkit “Building Resilient Communities: Risk Management and Response to Natural Disasters through Social Funds and Community-Driven Development Operations” is designed to help Task Teams on World Bank social funds and community-driven development (CDD) operations to identify disaster risk management issues in their programs and projects and to design and implement appropriate responses.

Guidance Note on Disability and Emergency Risk Management for Health



An estimated 15% of the world’s population live with some form of disability, yet they are among the most vulnerable and neglected in any type of emergency. Published by the World Health Organization, 2013

This guidance note is intended primarily for health actors working in emergency and disaster risk management at the local, national
or international level, and in governmental or nongovernmental agencies. People with disabilities, those working in the disability sector and those working in other sectors that contribute to improved health outcomes related to emergency risk management, may also find this guidance note useful. It is a short, practical guide that covers actions across emergency risk management such as risk assessment, prevention (including hazard and vulnerability reduction), preparedness, response, recovery and reconstruction.

From Exclusion to Equality: The Rights of Persons with Disabilities, a Handbook for Parliamentarians



This is a handbook for parliamentarians on the Convention on the Rights of Persons with Disabilities and its Optional Protocol. Published by the Secretariat for the Convention on the Rights of Persons with Disabilities - United Nations Department of Economic and Social Affairs (UN-DESA) and Office of the United Nations High Commissioner for Human Rights (OHCHR), 2007

Parliaments and parliamentarians have a key role to play in promoting and protecting human rights. This Handbook aims to assist parliamentarians and others in efforts to realize the Convention so that persons with disabilities can achieve the transition from exclusion to equality. The Handbook seeks to raise awareness of the Convention and its provisions, promote an appreciation of disability concerns, and assist parliaments in understanding the mechanisms and frameworks needed to translate the Convention into practice.

Towards an Inclusive and Accessible Future for All



Persons with disabilities have a significant positive impact on society, and their contributions can be even greater if we remove barriers to their participation. With more than one billion persons with disabilities in our world today, this is more important than ever. Published by United Nations Partnership to Promote the Rights of Persons with Disabilities, New York, 2013

While data on disability remain a challenge, there is compelling evidence of the barriers that persons with disabilities face in achieving economic and social inclusion. As the 2015 deadline for the realization of the Millennium Development Goals approaches, the global community is discussing a new development framework that will build on the progress catalysed by the Millennium Declaration.

HelpAge International Global Age Watch Index 2013 Insight Report



The Global AgeWatch Index is the first-ever overview of the wellbeing of older people around the world. Published by HelpAge International, October 2013

As the number and proportion of older people increases at an unprecedented rate, this ground-breaking report illustrates how the world is adapting to this new reality by ranking more than 90 countries in terms of how their older populations are faring. Visit the HelpAge International webpage for more information.

The ICT Opportunity for a Disability-Inclusive Development Framework



Synthesis report of the ICT Consultation in support of the High-Level Meeting on Disability and Development of the sixty-eighth session of the United Nations General Assembly | September 2013

In today’s world, with the ubiquitous impact of ICTs across all sectors of activities in all countries, no one should be excluded from using mobile phones, the Internet, televisions, computers, electronic kiosks and their myriad of applications and services including in education, political life, and cultural activities or for e-government or e-health. The ICT Opportunity for a Disability-Inclusive Development Framework contributes to a better understanding of the extent to which information and communication technologies (ICTs) enable and accelerate the social and economic inclusion of persons with disabilities. It highlights that when ICTs are available, affordable and accessible, they significantly improve access to all aspects of society and development.

Human Rights Watch Report: Barriers Everywhere: Accessibility for People with Disabilities in Russia



This report highlights obstacles such as the inability of people with physical disabilities to leave their homes due to lack of ramps and elevators, employers’ unwillingness to hire people with disabilities, and inadequate visual and auditory announcements on buses for people with sensory disabilities. Human Rights Watch urges Russia to make meaningful reforms to transportation, housing, and workplaces, among other facets of society | Published by Human Rights Watch, September 2013

Russia ratified the Convention on the Rights of Persons with Disabilities in 2012 and will host the Winter Paralympics in March 2014. Despite these high profile steps the government has taken to demonstrate its commitment to accessibility, people living with disabilities in Russia face challenges carrying out basic daily tasks, including going to work or to school, visiting the doctor, shopping for groceries or medicine, attending cultural events, or socializing with friends.

Disability Inclusive Disaster Risk Management



This publication includes a number of good practices of inclusion of persons with disabilities in Disaster Risk Reduction (DRR) and recovery practices. The majority of the good practices come from the unique experience of the Disability-inclusive DRR Network for Asia and the Pacific (DiDRRN).

This publication will support you to reach everyone including persons with disabilities in the upcoming Hyogo Framework for Disaster Risk Reduction II. It will help you focus on participation and effectiveness. Because you want to listen to everyone, this
publication will show you how to bring persons with disabilities together with mainstream organizations, increasing your efficiency.

Making Television Accessible to Everyone: Accessible Media Inc. (AMI) & The Canadian Experience



Most studies show that blind and visually impaired persons watch TV as much as sighted persons. This G3ict White Paper Business Case Series, published by G3ict in June 2013, is researched in cooperation with Accessible Media Inc. (AMI)

Data shows that visually impaired people have an interest in gaining access to television and video through the technique of video description, and that individuals who are familiar with video description obtain numerous benefits from it. This report will describe how the creation and growth of AMI was made possible and what is available to Canadian viewers. In addition, this case study examines international guidelines regarding media accessibility, the regulatory background specific to Canada as well as the needs of the visually impaired community.
 
 
See Related: Making Mobile Phones and Services Accessible for Persons with Disabilities | Download Free PDF (now in seven languages!)

Putting e-Accessibility at the Core of Information Systems



This white paper follows discussions from the 6th European e-Accessibility Forum organized by the Association BrailleNet and Universcience in Paris, France, on March 26, 2012. This is a Business Case White Paper Series published by G3ict in March 2013.

This G3ict White Paper presents and discusses
• The notion that e-accessibility must no longer be approached as an afterthought but rather as a core component of information systems with the potential to increase business and performance;
• The importance of widely recognized standards and technical guidance;
• The need for industry leaders to rise to the challenge and provide all stakeholders, from designers to end users, with the necessary tools and training to make e-accessibility feasible in large organizations;
• The means to design, build and distribute accessible products and services; and
• The importance of implementing accessibility in the day-to-day activities of digital content and service providers.
 
Available in Russian: Download PDF.  
 

WirelessRERC: Effects of Age on Use of Various Media to Receive and Share Public Alert Information by People with Disabilities



This WirelessRERC Emergency Communications Survey research report sheds light on patterns of technology use by people with disabilities during public disasters and emergencies across age cohorts | May 2013

Citizens with disabilities are at once the most vulnerable during an emergency, and the most likely to have greater access challenges to communications media than the rest of the population. Consequently, finding technological solutions that ensure access is critical to an effective emergency communications and emergency management plan.

Mobile Health Apps 101: A Primer for Consumers



This guide is designed to help you understand and make educated decisions about using mobile health applications (“app”). Published by AHIMA - American Health Information Management Association

The term mobile health or mHealth is used to describe the use of devices such as smartphones or tablets in the practice of medicine, and the downloading of health-related applications or “apps.” This helps with the flow of information over a mobile network and can improve communication between you and your doctor. Whether you have a specific condition that needs monitoring or simply wish to improve your overall health, there is likely a mobile app to help you achieve your goals.

WirelessRERC: Technology Use by People with Hearing and Speech Loss for Communicating with Emergency Response Services



This research brief presents survey data collected by the Wireless RERC on actual and preferred methods for contacting emergency response services by people living with hearing and/or speech loss. The data were collected as part of the Survey on Emergency Communications and People with Disabilities conducted by the Rehabilitation Engineering Research Center for Wireless Technologies (Wireless RERC).

These questions are of critical importance as access to emergency services by people with physical, sensory and cognitive disabilities can mean the difference between life and death. Additionally, ongoing innovation in consumer technologies – especially mobile wireless technologies – has made possible new ways of contacting and communicating with emergency response services. Against this backdrop federal regulatory authorities have been engaged in rulemaking to ensure equitable access to emergency response services by people with disabilities, especially people who have difficulty communicating by voice – people living with hearing or speech loss.

Making Mobile Phones and Services Accessible for Persons with Disabilities (Accessibilité de la téléphonie et des services mobiles pour les personnes handicapées)



Making Mobile Phones and Services Accessible for Persons with Disabilities is a joint report of the International Telecommunication Union (ITU) and G3ict. Researched and Edited by the Center for Internet & Society | Published by ITU - August 2012

Mobile communications have become in less than two decades omnipresent in all countries, reaching out to the most isolated and underserved populations in developed and developing countries alike. At the end of 2011, there were more than 5.9 billion mobile-cellular telephone subscriptions. By the same point in 2013, we expect such subscriptions to outnumber the global population.

This report contains references to the new legislative and regulatory framework set by the Convention on the Rights of Persons with Disabilities, an important resource for policy makers. It also covers practical elements required for a successful implementation of those programs and policies.

Read the Press Release associated with this publication.

Ageing in the Twenty-First Century: A Celebration and A Challenge



This timely report aims to raise awareness about the speed of population ageing and, more generally, about the experience of being old in our changing world. It recommends moving urgently to incorporate ageing issues into national development plans and poverty reduction strategies | Published by the United Nations Population Fund (UNFPA), New York, and HelpAge International, London, 2012

This report, a collaborative effort of the United Nations and other major international organizations working in the area of population ageing, sheds light on progress towards implementing this Plan. It utilizes both a quantitative approach analysing policies and actions, and a qualitative approach bringing the voices of older persons themselves into the heart of the discussion.

Making Voting More Accessible for Veterans with Disabilities



All citizens, with or without disability, should be assured they are able to vote privately, securely and independently. Compared to people without disabilities, people with disabilities are more likely to report having a voter registration problem, experiencing difficulty with voting equipment, and needing help to vote. Published by Information Technology and Innovation Foundation | July 24, 2012

In 2010, the Information Technology and Innovation Foundation (ITIF), in partnership with the Georgia Tech Research Institute and the Operation BRAVO Foundation, received a grant from the U.S. Election Assistance Commission (EAC) to determine the voting needs of recently injured military personnel and recommend practical and efficient ways to improve voting technologies and election administration practices to assist them in voting. Shortly thereafter, the Federal Voting Assistance Program (FVAP in the Department of Defense initiated a series of studies to assess voter registration and absentee voting problems among recently injured active duty personnel.

Employers Guide to Assistive Technology



Assistive Technology is a tool, not just for new employees with disabilities, but for all employees who wish to maximize their potential at work. This guide is prepared by Mada - Qatar Assistive Technology Center and Enable Ireland Assistive Technology Service Qatar | Edition November 2011

Assistive Technology encompasses everything from alternative ways of using computers to communication aids that use synthetic speech, power chairs operated by switch-controlled interfaces and environmental-control systems offering total remote control of lights, doors and windows. If disabled people are to find purposeful and meaningful employment, the need for Assistive Technology that facilitates entry into the workplace is huge. Your organization can hire a diverse workforce that includes people with disabilities.

GSDRC: Economic Benefits of Disability-Inclusive Development



A disability-inclusive approach to development seeks to include people with disability in the development process by "recognizing their potential, valuing and respecting their contributions and perspectives, honoring their dignity, and effectively responding to their needs" | Published by Governance and Social Development Resource Center | September 2012 | Author: Oliver Walton

The economic benefits of adopting a disability-inclusive approach to development are widely acknowledged in the literature as being significant. The literature also recognises, however, that these benefits are complex and difficult to quantify. This report provides an overview of the literature on the economic benefits of adopting a disability-inclusive approach to development. It also provides examples of good practice in the area of disability-inclusive development, with a particular focus on examples that demonstrate the economic benefits of adopting this approach.
 
Related Publication: G3ict publishes 2nd edition of the CRPD Progress Report on ICT Accessibility | Download PDF.

Equity for Women with Disabilities in India: National Commission for Women, India



This is a strategy paper prepared for the National Commission for Women, India. Disabled women in India face numerous challenges. In the absence of well coordinated government policies aimed at integrating disabled people in mainstream activities, disabled women live under extremely difficult conditions, for not only are they women but most of them are in the rural areas. The women with disabilities in India are discriminated against equality. Discrimination deprives disabled women of vital life experiences, and therefore by denying them the opportunity to participate fully in community affairs they are deprived of equality of opportunity | 2012

Around the world, women make up just over 51% of the population. Women with disabilities are the most marginalized in Indian society. They are deprived of political, Social, Economic, and health opportunities. The problems of women with disabilities become very complex with other factors such as social stigma and poverty.

Paratransit for Mobility-Impaired Persons in Developing Regions: Starting Up and Scaling Up



It is about addressing the need of persons with disabilities and others for paratransit service when accessible “fixed-route” bus or rail service is not available or, if available, cannot be used by persons who need more specialized transportation. Published by Access Exchange International, San Francisco | September 2012

This guide is written for city officials, transit operators, entrepreneurs, non-governmental organizations (NGOs), social service agencies, and others who may wish to start up or expand door-to-door paratransit services to help mobility-impaired persons to get to where they need to go. this guide provides information and guidance for cities and towns and villages in less-wealthy regions faced with many barriers to such transportation. These barriers are so great that many cities, to say nothing of the countryside beyond these cities, have not begun to address the task of providing paratransit for those who most need it.

Web Accessibility for Better Business Results (Innovation Series White Paper)



From both a business and a disability rights perspective, this paper describes the value for organizations of adopting techniques to produce accessible web content compliant with global standards. Published by G3ict | March 2012

Web accessibility is a precondition for all persons with disabilities to enjoy the use of the Internet and of websites. Without it, website producers may involuntarily exclude millions of users from their potential audience. This has been difficult to achieve to date due to the complexity of regulations coupled with the cost of training web authors to apply those rules consistently.
 
This G3ict Innovation White Paper is dedicated to presenting the benefits of web accessibility for businesses, and how the accessibility module of EditLive! produced by Ephox Corporation (www.ephox.com) can significantly help streamline the editing of accessible web pages.
 
 

 

Benefits and Costs of e-Accessibility (Business Case White Paper)



This white paper seeks to document the discussions that took place at the 5th European e-Accessibility Forum (March 2011) organized by BrailleNet in Paris. It can be considered to be a first step toward defining new analytical approaches to improve our understanding of how to best promote sustainable e-accessibility models. Published by G3ict | March 2012

The key conclusions of this white paper are the following:
• E-accessibility costs are highly dependent on the structure of the market and of supporting e-accessibility business ecosystems.
• Cost-benefit analysis can be applied to e-accessibility to demonstrate its socioeconomic benefits as well as to document the costs incurred by the lack of e-accessibility.
• Litigation influences the e-accessibility economy and can have a bearing on the costs involved.
• Standards can help incorporate e-accessibility widely in business and industrial practices so that products are accessible to everyone.
• Standards create a level playing field so that accessible products and services can compete effectively.
 

Simple Things, Done Well: Making Practical Progress on Digital Engagement and Inclusion



Integrating the most vulnerable and excluded into digital public services is crucial for a dynamic, efficient and inclusive digital-by-default government. The government should also recognize, support and strengthen the already available resources for helping vulnerable groups, and can achieve this through the use of technology. Published by Policy Exchange 2012

The internet provides great potential for public service delivery, including for greater personalisation, speedier service and substantial cost savings. The transformation of public services must happen because the internet has become a pervasive feature of modern society. With 76 percent of people online at home and 44 percent of people accessing the internet on their smartphones, citizen expectations are rising and they expect more innovative use of technology in public service delivery.

Accessibility of Government Websites in India



This report summarizes the key findings of a test conducted to measure the accessibility of 7800 websites of the Government of India and its affiliated agencies against the Web Content Accessibility Guidelines (WCAG) 2.0, which is the universally accepted standard for web accessibility. It uses a combination of automated and manual testing to derive key findings.

Website inaccessibility is the largest and most common barrier to implementing effective e-governance. In a country like India, where a very large percentage of the population is disabled, elderly, illiterate, rural, having limited bandwidth, speaks only a vernacular language or uses alternative platforms like mobile phones, having accessible websites becomes all the more important to ensure that government information and services which are available online are accessible and usable by these groups.

PEW Report: Americans Living with Disability and their Technology Profile



Using the internet can be a challenge for people living with disabilities. Two percent of American adults say they have a disability or illness that makes it harder or impossible for them to use the internet. The Pew Internet Project provides the following data as context for the continuing conversation about who does – and does not – use the internet in the U.S., including a proposal to extend the enforcement of the Americans with Disabilities Act to include websites operated by certain entities. Pew Research Center’s Internet & American Life Project | January 2011

Statistically speaking, disability is associated with being older, less educated, and living in a lower-income household. By contrast, internet use is statistically associated with being younger, college-educated, and living in a higher-income household. Thus, it is not surprising that people living with disability report lower rates of internet access than other adults. However, when all of these demographic factors are controlled, living with a disability in and of itself is negatively correlated with someone’s likelihood to have internet access.

Universal Access in Information and Communication Technologies



This is a paper presented by Axel Leblos, G3ict Executive Director, at the World Bank Inaugural Disability and Development Core Course 2012 organized from May 7-11, 2012 in Washington, D.C.

The World Bank’s Disability and Development Core Course provided participants with an in-depth understanding of the conceptual and practical issues involved in the implementation of inclusive economic and social policies that are relevant for persons with disabilities in developing countries. The course objectives were to:

  • Increase knowledge on disability, its social and economic relevance and development policies and programs responsive to the needs of persons with disabilities; and
  • Increase understanding of the main issues involved in the process of including disability into development: overall and at the level of sectoral policies and programs.

Inclusion Made Easy: A Quick Program Guide to Disability in Development



It aims to give practical guidance on how to ensure people with a disability are included in international development programs. Statistical information, inclusion strategies and key questions are included within a human rights framework throughout this guide.

Inclusion Made Easy is designed for program staff in international development organisations. It is a brief, practical guide on how to ensure programs are disability-inclusive. It offers basic inclusion principles, practical tips and case study examples. Part A focuses on disability-inclusive development principles and Part B on disability inclusion across a range of development sectors.

Guidelines for the Development of Accessible Mobile Interfaces



More and more people are using touch screens and traditional mobile devices. Most are designed to work well for users with disabilities, with or without the need for assistive technology. Consequently, it is increasingly necessary for those who develop apps and mobile interfaces to know more about accessibility and the different needs that users may have | Funka Nu, Sweden | March 2012

Funka Nu’s work and services are based on the international Web Content Accessibility Guidelines 2.0 (WCAG 2.0). Their experience of accessibility work and user testing with users with various needs and abilities, with and without assistive technology, show that WCAG 2.0 is not enough to provide accessibility as it lacks development principles for mobile interfaces. Funka has developed its own test criteria that supplements the international regulations.

Making Television Accessible - Polish Edition



This report has been prepared by Peter Olaf Looms, Chairman ITU-T Focus Group on Audiovisual Media Accessibility, in cooperation with G3ict | Polish translation courtesy: National Broadcasting Council of Poland (Krajowej Rady Radiofonii i Telewizji) | November 2011

Ensuring that all of the world’s population has access to television services is one of the targets set by world leaders in the World Summit on the Information Society. Television is important for enhancing national identity, providing an outlet for domestic media content and getting news and information to the public, which is especially critical in times of emergencies. Television programmes are also a principal source of news and information for illiterate segments of the population, some of whom are persons with disabilities. In addition, broadcasting can serve important educational purposes, by transmitting courses and other instructional material.

The emphasis of this report is on making digital media accessible. This report identifies accessibility solutions for media executives, regulators and policy makers, pay-TV operators, consumer electronics manufacturers, sales outlets as well as disabled persons organizations. The goal of this report is to assist ITU members to take the necessary steps to ensure that persons with disabilities  can enjoy their CRPD right to access TV.

ATHEN Report on the Accessibility of GMail and Google Calendar



The Access Technology Higher Education Network (ATHEN) is continuing its functional evaluation of the components of the Google Application Suite to determine the accessibility of each component for users with various types of disabilities and assistive technology.

This evaluation covers GMail and Google Calendar (Calendar). There are several positive findings for users with certain types of disabilities, including users of:
● screen magnification software
● keyboard-only interactions
● some high-contrast visual layouts
 
This report is the second in a series of reports on the accessibility of Google Apps. Its predecessor, the “ATHEN Report on the Accessibility of Google Documents”, is available at http://athenpro.org/google-docs-accessibility.
 
 

Doing Transport Differently: How to Access Public Transport



This guide is aimed at people with lived experience of disability or health conditions and at those advising or working with them. Using a question and answer approach to enable different people with different travel needs to dip into it in different ways, it will show you how far access to public transport has improved and how to make use of it | Radar - The Disability Rights People | March 2012

During the last two decades much of the public transport in the UK has become accessible to disabled people although there remains much to do. Despite this progress, the missing element is often that some disabled people have insufficient information about what is available and therefore lack the confidence to use it. This guide is an attempt to put that right. The information you need to get out and about is between the covers of this publication.

Caption Accuracy Metrics Project - Research into Automated Error Ranking of Real-time Captions in Live Television News Programs



Caption Accuracy Metrics Project report is produced by The Carl and Ruth Shapiro Family National Center for Accessible Media at WGBH (NCAM) | Authors: Tom Apone, Brad Botkin, Marcia Brooks and Larry Goldberg | September 2011

Real-time captioned news is a lifeline service for people who are deaf or hard of hearing, providing critical information about their local communities, national events and emergencies. The project scope was to: develop an industry standard approach to measuring caption quality, and use language-processing tools to create an automated caption accuracy assessment tool for real-time captions on live news programming.

Web Accessibility Policy Making: An International Perspective (Revised Edition 2012)



This is the third edition of the Web Accessibility Policy Making: An International Perspective (Revised Edition 2012) white paper jointly researched by G3ict, The Centre for Internet & Society and The Hans Foundation. Editor: Nirmita Narasimhan, Revised edition: January 2012

In 2009, G3ict published a comparative review of the web and electronic accessibility policies of 14 countries and the European Union intended to serve as a guide to policy makers on how web accessibility has been implemented in different countries. Since then, there have seen several relevant developments in the policy landscape, especially in the United States and the United Kingdom. The White Paper has been updated (January 2012) to keep abreast of these new changes.
 
With 153 countries parties to the Convention on the Rights of Persons with Disabilities as of February 2012, an increasing number of governments are now in the midst of developing policies and programs to ensure that websites and services under their jurisdictions are accessible. Indeed, the Preamble of the Convention on the Rights of Persons with Disabilities recognizes “the importance of accessibility to the physical, social, economic and cultural environment, to health and education and to information and communication, in enabling persons with disabilities to fully enjoy all human rights and fundamental freedoms”.
 
Download the DAISY version here.

Enabling Access for Persons with Disabilities to Higher Education and Workplace: Role of ICT and Assistive Technologies



Enabling Access for Persons with Disabilities to Higher Education and Workplace: Role of ICT and Assistive Technologies is an editorial publication released on the conference of the same name in January 2012 in Bangalore, India. It compiles best practices, case studies and personal stories of overcoming barriers to inclusion in higher education and employment for persons with disabilities.

With the intent of generating awareness and creating an atmosphere of equal opportunity towards inclusivity at academic institutions and workplaces across India, this publication - released on the occasion of the Enabling Access conference - is an initiative in bringing the key stakeholders of industry, NGOs and educational institutes together on a platform where best practices and case studies can be discussed.
 
Related Publication: G3ict publishes 2nd edition of the CRPD Progress Report on ICT Accessibility | Download PDF.
 

Understanding Web Accessibility: A Guide to Create Accessible Work Environments



This handbook provides insights and tips on what a company needs to do for ICT accessibility and the potential benefits that thus accrue.

Web accessibility simply means that the web pages are usable by all and also on different devices. Web Accessibility Guidelines are popularly known as WCAG 2.0. The website www.w3.org/wai not only provides these guidelines, but also provides links to testing the websites and suggests changes that need to be made in order to make a website compliant to WCAG 2.0. Whenever, a new website or web-based user interface is created or updated, one must insist that the web developers make the site WCAG 2.0 compliant. Having this deliverable as part of the contract would help ensure execution of the task.
 
This publication is released by NASSCOM Foundation and has been made possible with the support of the Wadhwani Foundation.

Travelling with Hearing Loss Research



Travelling with Hearing Loss, commissioned by the New Zealand National Foundation for the Deaf, aims to establish what people with hearing loss want in terms of tourism products and services, and to offer a better understanding of Access Tourism as a legitimate tourism market.

In 2011, the New Zealand National Foundation for the Deaf (NFD) commissioned the New Zealand Tourism Research Institute (NZTRI) to conduct research into the tourism, travel, and hospitality experiences and needs of people with hearing impairments.

Hearing impairment ranges from slight hearing loss to total loss. The research was led by Dr. Sandra Rhodda, Research Programme Leader in Access Tourism. The research included two surveys, one for residents of New Zealand and one for residents of countries other than New Zealand who are deaf or have hearing loss and who are 20 years old or older. The aim of the research was to find out what it is like to travel with hearing loss, and how the travel experiences of hearing impaired people can be improved.

 

A Community for All: Implementing Article 19



A Guide for Monitoring Progress on the Implementation of the Convention on the Rights of Persons with Disabilities. This guide and checklist were developed as part of a project of the Mental Health Initiative and the Law and Health Initiative of the Open Society Public Health Program | Open Society Foundations, December 2012

The Community for All guide and checklist offers a detailed look at the rights identified in the UN Convention on the Rights of Persons with Disabilities (CRPD), especially Article 19 of the CRPD which provides for the right to live independently and be included in the community. The guide and checklist are intended to help advocates and program implementers identify the obligations on States to realize these rights. Community for All promotes the right of all people with disabilities to live and participate in the community as equal citizens, particularly in countries in which people with disabilities continue to be segregated in institutions.

M-Enabling Summit 2011 Official Show Guide



Official Show Guide for the Inaugural Edition of the M-Enabling Summit 2011 Global Conference and Showcase for Mobile Applications and Services for Seniors and Persons with Disabilities | 5-6 December 2011, The Gaylord National Resort and Convention Center at National Harbor, Washington, D.C.

The M-Enabling Summit (5-6 December 2011), Global Summit and Showcase for Mobile Applications and Services for Seniors and Persons with Disabilities, is the first global program solely dedicated to participants in the emerging ecosystem for mobile accessible and assistive technologies, applications and services.

Visit event website at: http://www.m-enabling.com/

Making Mobile Phones and Services Accessible for Persons with Disabilities



Making Mobile Phones and Services Accessible for Persons with Disabilities is a joint report of the International Telecommunication Union (ITU) and G3ict. Researched and Edited by the Center for Internet & Society | Published by ITU - August 2012

Mobile communications have become in less than two decades omnipresent in all countries, reaching out to the most isolated and underserved populations in developed and developing countries alike. At the end of 2011, there were more than 5.9 billion mobile-cellular telephone subscriptions. By the same point in 2013, we expect such subscriptions to outnumber the global population.

In the midst of this telecommunication revolution, however, populations of senior citizens and persons living with disabilities have been left out due to accessibility factors: complex human interfaces difficult to understand and activate for persons with cognitive impairments or learning disabilities, lack of alternative communications for persons living with low vision, blind, hard of hearing or deaf, or, quite often handset ergonomics too difficult for persons with physical disabilities such as dexterity or mobility limitations.

This report contains references to the new legislative and regulatory framework set by the Convention on the Rights of Persons with Disabilities, an important resource for policy makers. It also covers practical elements required for a successful implementation of those programs and policies.

Available in the following formats:
» Download PDF - English version
» Download PDF - French version
» Download PDF - Arabic version
» Download PDF - Chinese version
» Download PDF - Spanish version
» Download PDF - Russian version

Read the Press Release associated with this publication.

Making Television Accessible



This report has been prepared by Peter Olaf Looms, Chairman ITU-T Focus Group on Audiovisual Media Accessibility, in cooperation with G3ict | November 2011

Ensuring that all of the world’s population has access to television services is one of the targets set by world leaders in the World Summit on the Information Society. Television is important for enhancing national identity, providing an outlet for domestic media content and getting news and information to the public, which is especially critical in times of emergencies. Television programmes are also a principal source of news and information for illiterate segments of the population, some of whom are persons with disabilities. In addition, broadcasting can serve important educational purposes, by transmitting courses and other instructional material.

The emphasis of this report is on making digital media accessible. This report identifies accessibility solutions for media executives,  regulators and policy makers, pay-TV operators, consumer electronics manufacturers, sales outlets as well as disabled persons  organizations. The goal of this report is to assist ITU members to take the necessary steps to ensure that persons with disabilities  can enjoy their CRPD right to access TV. 

Available in the following formats:
» Download PDF - English version
» Download PDF - Polish version  
» Download PDF - Arabic version
» Download PDF - Chinese version
» Download PDF - French version
» Download PDF - Spanish version
» Download PDF - Russian version

 

Accessibility of Social Networking Services



Discapnet’s Observatory on ICT Accessibility has been carrying out sectoral studies on the accessibility of Web portals since 2004. This December 2010 report by Discapnet, Technosite and Fundacion ONCE, surveys present status of accessibility to social networking services for persons with disabilities.

Anybody with access to Internet and basic knowledge of how to use such tools is a potential user of social networking services. It is therefore a duty of the managers of such services to ensure accessibility, both to the services themselves and to the information they generate, under equal conditions for all users, including people with functional diversity.
 
The study on the Accessibility of Social Networking Services on Internet carried out by the Observatory offers a panorama of the current level of accessibility of the most widespread social networking services in Spain, with the aim of providing their managers with a diagnosis to help them improve accessibility, and their users with a breakdown of what each service has to offer.

Related Blog: Social Media and Accessibility by Debra Ruh. Read Here.

The Effectiveness of M-Health Technologies for Improving Health and Health Services: A Systematic Review



This systematic review will summarize the evidence for the effectiveness of mobile technology interventions for improving health and health service outcomes (M-Health) around the world. Authors: Caroline Free, Gemma Phillips; Lambert Felix; Leandro Galli; Vikram Patel; Philip Edwards; BMC Research Notes

M-health, the use of mobile computing and communication technologies in health care and public health, is a rapidly expanding area of research and practice. M-health programmes and interventions use mobile electronic devices (MEDs), such as personal digital assistants and mobile phones, for a range of functions to support health behaviour change and chronic disease management by patients in the community.
 
This systematic review will provide recommendations on the use of mobile computing and communication technology in health care and public health and will guide future work on intervention development and primary research in this field.

Accessible Content: Best Practices Guide for Digital Environments



Video description should offer equivalent access to film, television and online content in multi-platform environments for people who are blind or have low vision. Publication by Analysis and Research in Communications, ARC and Media Access Canada.

The purpose of video description is to support and reflect the entertainment qualities of the content through description of the visual stimuli and style conveyed. 
 
Visual elements that are often overlooked by describers include title and end credits, subtitles and captions. Commercials and online content that stand alone or serve to support a program should also be described. Visual elements necessary to understand and enjoy the entertainment experience are described in this publication. 

Strategies for Funding the Human Rights of People with Disabilities



Funders could employ many different strategies and approaches to advance the human rights of people with disabilities. After extensive field consultations, several overarching recommendations for disability grantmaking are outlined in this report.

The disability funding field remains open and relatively untainted by common grantmaking pitfalls. As the field grows, it is important for funders to continue to support the active participation of PWDs at all levels of activity, and to nurture collaboration and collective learning experiences. The recommendations in this report summarize the learning of current funders as well as the advice of the grantseekers themselves.

ICTs in Education for People with Disabilities - UNESCO IITE and the European Agency for Development in Special Needs Education



The Practice Review 'ICTs in Education for People with Disabilities' has been published as part of the IITE ‘ICTs in Education: Best Practices’ series.

How Information and Communication Technology (ICT) can be used in the most effective ways for education of people with disabilities is currently high on the political agendas of all countries, particularly those who have ratified the United Nations Convention on the Rights of Person with Disabilities (CRPD, 2006). A number of the general principles included in the CRPD are directly linked to UNESCO’s mandate. In this context, the application of ICT is very important as it plays an essential role in supporting high quality education for learners with disabilities.

With this in mind, the UNESCO Institute for Information Technology in Education (UNESCO IITE) and the European Agency for Development in Special Needs Education (the Agency) agreed in 2010 to combine their expertise in this field and collaborate on the development of a Review of innovative practice. The intention for the review was to build on findings from past work – notably UNESCO IITE’s activities in this area and in particular ICTs in Education for People with Special Needs: Specialized Training Course (2006) and the Agency’s ICT in Special Needs Education project related work. 

Leading Practices on Disability Inclusion



Through the Leading Practices on Disability Inclusion initiative, the U.S. Chamber of Commerce and the US Business Leadership Network (USBLN®) invited business leaders to share their successful disability inclusion strategies | September 2011

While businesses sometimes encounter serious challenges as they seek to implement inclusion strategies, many employers have overcome these hurdles with robust and creative practices. Through the Leading Practices on Disability Inclusion initiative, the U.S. Chamber of Commerce and the US Business Leadership Network (USBLN®) invited business leaders to share their successful disability inclusion strategies. This publication highlights successful strategies that can be used by businesses of all sizes to create a more inclusive workplace, marketplace, and supply chain. Real-life examples, such as these, are important to help businesses realize the wide range of opportunities available and the potential for replicating success.

Implementation of Convention of Rights of Persons with Disability - Role of the UN and Other International Organizations



In this presentation initially developed for the Dynamic Coalition on Disability and Development of the Internet Governance Forum, Peter Major, Special Adviser, Permanent Mission of Hungary to the United Nations in Geneva, reviews the institutional bodies, initiatives and programs currently involved in supporting the implementation of the Convention on the Rights of Persons with Disabilities among United Nations affiliates and related international organizations. A clear, concise and useful roadmap for all involved in international cooperation in matters of disability rights.


Shifting Perspectives: Opening Up Museums and Galleries to Blind and Partially Sighted People



Shifting Perspectives: Opening up museums and galleries to blind and partially sighted people, a research initiative of CultureLink, supported by RNIB (2011)

The museum experience of disabled people is beginning to be talked of as a human and cultural right. Indeed, the United Nations Convention on the Rights of Persons with Disabilities, ratified by the UK in 2009, recognises the right of disabled people to take part in culture “on equal terms”. This is a major shift.

Shifting Perspectives, seeing disabled people as part of the design solution and not the problem, will renew museums. This user-focused report gives a step-by-step approach to making cultural institutions accessible to the blind and partially sighted people.

The Role of High-Speed Broadband in Telecommunications Between People with Limited Speech and the Health Workforce



Report for the Institute for a Broadband-Enabled Society, University of Melbourne, Australia, detailing the role of high speed broadband in communication between people with little or no speech and GPs. Year: 2010/2011

In April 2009, the federal government announced that it will be launching a National Broadband Network, with Internet speeds up to 100 times faster than current speeds in Australia. Evidence has shown that internet-based solutions enable people with communication impairments to make themselves heard and to interact with others.

This research sought to address the communication needs of people with little or no speech in healthcare, and began to explore the potential role of high-speed broadband in facilitating communication between GPs and patients with communication difficulties. 

The Clear Print Standard: Arguments for a Flexible Approach



This report makes recommendations for a more flexible and practicable version of the Clear Print guidelines published by the Royal National Institute of Blind People (RNIB) for adoption within the public sector.

As well as Large Print for people with impaired vision, the Royal National Institute of Blind People (RNIB) also publishes Clear Print guidelines for general use. These have been widely adopted in the public sector. In these notes we take a critical look at what they say about type size, and the evidence on which the standard is based. We support the idea of a minimum type size for normal text, but question the inflexibility which inhibits some organisations from using even slightly smaller sizes for diagrams and tables – features that can make information clearer. We make recommendations for a more flexible and practicable version.

FCC-EAAC Report on Emergency Calling for Persons with Disabilities, 2011



This report, presented by the Emergency Access Advisory Committee (EAAC) established by the Federal Communications Commission (FCC) contains the findings of an in-depth review and analysis of a national survey of persons with disabilities conducted by the EAAC in accordance with The Twenty-first Century Communications and Video Accessibility Act of 2010

This report, presented by the Emergency Access Advisory Committee (EAAC) established by the Federal Communications Commission (FCC or Commission), contains the findings of an in-depth review and analysis of a national survey of persons with disabilities conducted by the EAAC in accordance with The Twenty-First Century Communications and Video Accessibility Act of 2010 (CVAA), signed into law by President Obama on 8 October 2010.

The CVAA requires the Commission to take various steps to ensure that people with disabilities have access to emerging communications technologies in the 21st century. The Commission established the EAAC in accordance with the CVAA, which directs that an advisory committee be established within 60 days after the date of enactment, for the purpose of achieving equal access to emergency services by individuals with disabilities as part of our nation’s migration to a national Internet protocol-enabled emergency network, also known as the next generation 9-1-1 system.

Sightsavers Policy Paper - Making Inclusive Education a Reality



Sightsavers policy paper 'Making Inclusive Education a Reality' comprehensively discusses the merits of incorporating inclusive education in mainstream schools for children with visual impairment within the broader context of universal access to education.

Sightsavers policy paper 'Making Inclusive Education a Reality' comprehensively discusses the merits of incorporating inclusive education in mainstream schools for children with visual impairment within the broader context of universal access to education.

All people have a right to education. There is no single model for ensuring that ducation is inclusive and approaches continue to evolve. Inclusive education is an approach that ensures the presence, participation and achievement of all students in education. This may be in formal schools, or in non-formal places of learning, such as extra-curricular clubs and humanitarian camps. Sightsavers aim is to see increased access to an education system that fully meets the needs of visually impaired children and enables them to become productive and fulfilled members of society, whilst working to ensure that all disabled children have the opportunity to receive a quality education within a wider education system.

This policy paper was written by Juliette Myers and Sunit Bagree.

Related Publication: G3ict publishes 2nd edition of the CRPD Progress Report on ICT Accessibility | Download PDF.

 

WHO-World Bank "World Report on Disability"



More than one billion people face some form of disability, says a UN report developed by the World Health Organization (WHO) and the World Bank.

The World Report on Disability, developed by the World Health Organization (WHO) and the World Bank, with contributions from over 380 experts, urges governments to “to step up efforts to enable access to mainstream services and to invest in specialized programmes to unlock the vast potential of people with disabilities.”

“Disability is part of the human condition,” said WHO Director-General Margaret Chan at a ceremony in UN headquarters to launch the report. “Almost every one of us will be permanently or temporarily disabled at some point in life.”

Related Publication: G3ict publishes 2nd edition of the CRPD Progress Report on ICT Accessibility | Download PDF.

e-Accessibility Policy Handbook for Persons with Disabilities



The e-Accessibility Policy Handbook for Persons with Disabilities is based upon the online ITU-G3ict e-Accessibility Policy Toolkit for Persons with Disabilities (www.e-accessibilitytoolkit.org) which was released in February 2010.

The Toolkit and its companion handbook have contributions from more than 60 experts around the world on ICT accessibility and is a most valuable addition to policy makers and regulators, advocacy and research organisations and persons with disabilities on the implementation of the ICT dispositions of the CRPD.

The handbook is a joint publication of ITU, G3ict and the Centre for Internet and Society, in cooperation with The Hans Foun­da­tion. The book is com­piled and edit­ed by Nir­mi­ta Narasimhan. Preface by Dr. Hamadoun I. Toure, Sec­re­tary-​Gen­er­al, In­ter­na­tion­al Telecom­mu­ni­ca­tion Union. Introduction by Dr. Sami Al-​Basheer, Di­rec­tor, ITU-D. Foreword by Axel Leblois, Ex­ec­u­tive Di­rec­tor, G3ict.

Braille and Daisy formats available here: http://g3ict.org/resource_center/e-Accessibility%20Policy%20Handbook

Related Publication: G3ict publishes 2nd edition of the CRPD Progress Report on ICT Accessibility | Download PDF.
 

Data-Enabled Travel: How Geo-Data Can Support Inclusive Transportation, Tourism, and Navigation through Communities



This report explains what we have learned about the potential of geo-data for accessible travel. It also offers suggestions to interested stake holders about next steps toward the realization of this potential.

This report is a result of discussions that took place in July 2010 commemorating the 20th anniversary of the Americans with Disabilities Act at the White House. Participants of the discussion were asked to focus on the challenge of more accessible travel, transportation, and tourism by applying geo-data.
 
User needs should form the basis of any initiative aimed at improving transportation information services for people with disabilities. In the field of assistive technologies, mobile devices, have emerged as a champion for accomodating user needs. Mobile technology has helped inform and empower citizens of all ages and abilities to accomplish safe and independent travel around our country.
 

Open Source Software-Based Assistive Technologies



Written by Fernando Botelho, founder of Project F123.org, this article defines open source software-based assistive technology.

Written by Fernando Botelho, founder of Project F123.org, this article defines open source software-based assistive technology.

UNESCO Consultative Meeting on Mainstreaming ICTs for Persons With Disabilities to Access Information and Knowledge



UNESCO, in cooperation with the Global Initiative for Inclusive Information and Communication Technologies (G3ict), conducted a consultative expert meeting to discuss how UNESCO could assist its Member States in facilitating social inclusion of persons with disabilities through information and communication technologies (ICTs).

Eighty-nine countries have ratifi ed the United Nations Convention on the Rights of Persons with Disabilities (CRPD), committing them to ensuring that persons with disabilities enjoy all human rights on an equal basis. A number of the general principles included in the CRPD are directly linked to UNESCO’s mandate.

In order to facilitate the implementation process of the CRPD, UNESCO, in cooperation with the Global Initiative for Inclusive Information and Communication Technologies (G3ict), organized a consultative meeting on 22-23 February 2010 at UNESCO Headquarters in Paris.

This report provides an overview of the background and rationale for this meeting, and a description of the process for and content of this meeting, is well as the outcomes of this meeting and their implications for action by UNESCO.

Wireless Phones: Survey of Users Needs (Georgia Tech Wireless RERC)



This is the second in a series of annual reports based on data collected from the Survey of User Needs (SUN), an ongoing survey conducted by the Rehabilitation Engineering Research Center for Wireless Technologies (Wireless RERC).

The original Survey of User Needs (SUN1.0) was conducted from 2001-2006, with more than 1200 people responding to that survey. In 2007, the SUN was revised and data collection began with version 2.0 in April 2007.

By December 2007, over 1200 participants had completed SUN 2.0. A year later, another 348 respondents had completed the survey for a total of 1556. 1406 respondents reported one or more functional limitations such as difficulty in learning or remembering, difficulty in doing manual tasks, or difficulty in seeing or hearing. Download the report for survey findings.

G3ict "ICT Accessibility Self-Assessment Framework"



The G3ict Self-Assessment Framework is the first comprehensive tool made available to policy makers to evaluate their country’s compliance with the many dispositions of the Convention in matters of ICT accessibility. Developed by the G3ict Research Committee, it is designed to facilitate consensus building among governments and multiple stakeholders seeking to identify priorities at national level.

Presentation on the Convention's New Agenda for Digital Accessibility and Assistive Technologies



Compiled by G3ict, this presentation was given at CSUN 24th Annual International Conference on Technology and Persons with Disabilities, held in Los Angeles (March 16-21, 2009).

Compiled by G3ict, this presentation was given at CSUN 24th Annual International Conference on Technology and Persons with Disabilities, held in Los Angeles (March 16-21, 2009).

The Accessibility Imperative



"The Accessibility Imperative" is the first attempt made to present in one comprehensive volume the challenges and opportunities of implementing the Convention on the Rights of Persons with Disabilities in matters of accessibility to Information and Communication Technologies. The Convention at large - and more specifically its Article 9 - creates the first universal framework specifically addressing these issues which affect over 600,000,000 persons living with disabilities worldwide.


Please note: The link takes you to the webpage of the Danish National Library. To access the DAISY version, click on "Afspil" (play) button. You will be redirected to a new window/tab with the online player. The redirect should happen within a few seconds, if this does not happen, try to press the "Afspil" (Play) button on the redirect page.
 
"The Accessibility Imperative" is the first attempt made to present in one comprehensive volume the challenges and opportunities of implementing the Convention on the Rights of Persons with Disabilities in matters of accessibility to Information and Communication Technologies. The Convention at large - and more specifically its Article 9 - creates the first universal framework specifically addressing these issues which affect over 600,000,000 persons living with disabilities worldwide.

This book was developed based upon the proceedings of the first Global Forum of the G3ict, the Global Initiative for Inclusive ICTs, held at the United Nations headquarters in New York on March 26, 2007. It presents the perspective of multiple stakeholders from all regions of the world and from a variety of backgrounds: industry, policy makers, international institutions, academia, and non-governmental organizations representing persons living with disabilities. Additional editorial content was contributed to G3ict and included in this first edition from meetings held in Russia, Korea, and the United States during the Spring of 2007.

With 129 countries having signed the Convention as of May 2008, the scope of legislative and regulatory work which will take place over the next few years in matters of ICT accessibility is considerable. This first edition will be the first reference made available to policy makers and their many constituents to facilitate the process of identifying the best path towards effective implementation of the Convention.

Related Publication: G3ict publishes 2nd edition of the CRPD Progress Report on ICT Accessibility | Download PDF.

 

Presentation on Assistive Technologies: Leveraging ICTs for Persons with Disabilities, Challenges and Opportunities



Compiled by G3ict , this presentation was given at the ITU Regional Workshop on "ICT Accessibility for Persons with Disabilities," held in Lusaka, Zambia (July 15-16, 2008)

Speech by World Blind Union (WBU) President on the Occassion of the Launching of the "Global Right to Read" Campaign



Read the speech made by WBU President Dr. William Rowland in Amsterdam on Wednesday 23rd April 2008 on the occasion of WBU’s Press Conference launching the Global Right to Read Campaign. This document also contains a press release announcing the launch of the Global Right to Read Campaign.

Summary of the Discussion Draft of the “21st Century Communications and Video Accessibility Act”



Summary of the discussion draft of the bill entitled "21st Century Communications and Video Accessibility Act", which aims to establish new safeguards for disability access to ensure that people with disabilities are not left behind as technology changes and the United States migrates to the next generation of Internet-based and digital communication technologies.

U.S. 21st Century Communications and Video Accessibility Act Discussion Draft



The discussion draft of the bill entitled "21st Century Communications and Video Accessibility Act" aims to establish new safeguards for disability access to ensure that people with disabilities are not left behind as technology changes and the United States migrates to the next generation of Internet-based and digital communication technologies.

Moving Towards a Fully Inclusive Digital Europe



EICTA, founded in 1999, is the voice of the European technology industry. This brochure provides an overview of the need for accessible technologies in the European technology industry while profiling several companies that are currently highly active in effort towards accessible technology. Companies featured include Adobe, Epson, HP, IBM, JVC, MediXine, Microsoft, Motorola, Nokia, Oracle, Panasonic, RIM, SAP, SIEMENS, Sony, and Sun Microsystems.

Compassionate Assistive Technology



Approaches the problem of technological inaccessibility through compassion. Focuses on developing computer, global networks, and artificial vision aids for the disabled while working for integration, policymaking and research and development of accessibility ICTs.

The Accessibility Imperative: DAISY Format



Accessibility Imperative, DAISY, G3ict research paper

The Accessibility Imperative is the first attempt made to present in one comprehensive volume the challenges and opportunities of implementing the Convention on the Rights of Persons with Disabilities in matters of accessibility to Information and Communication Technologies. The Convention at large - and more specifically its Article 9 - creates the first universal framework specifically addressing these issues which affect over 600,000,000 persons living with disabilities worldwide.

With 129 countries having signed the convention as of May 2008, the scope of legislative and regulatory work which will take place over the next few years in matters of ICT accessibility is considerable. This first edition will be the first reference made available to policy makers and their many constituents to facilitate the process of identifying the best path towards effective implementation of the Convention.

This audio version of the publication conforms to DAISY standards (Digital Talking Books) and is accessible to visually-impaired or otherwise print-disabled persons. The DAISY version has been made possible due to the efforts of the Danish National Library for the Blind. Click on this link to access the DAISY format.

Please note: The DAISY link takes you to the webpage of the Danish National Library for the Blind. To access the DAISY version, click on "Afspil" (play) button. You will be redirected to a new window/tab with the online player. The redirect should happen within a few seconds. If this does not happen, press the "Afspil" (Play) button on the redirect page.